Privacy policy
Last updated 18 August 2026
Mommy & Me ("we") runs the Mommy & Me mobile app and this website. This policy explains what we collect, why, and what you can do about it. We wrote it to be read, not to be survived.
What we collect
| Data | Why we need it |
|---|---|
| Your name and email address | To create your account, sign you in and send booking confirmations and password resets. |
| Your phone number (optional) | So our team can reach you about a booking. You can leave it blank. |
| Your children's first names and ages | To place them on a booking and match a session to the right age group. Saved only if you choose to keep a child profile. |
| Your city | To show what is available near you. |
| Bookings and payment method | To run the booking, take payment and keep our accounts. |
| Messages you send us or post in the community | To answer you, and to run the community space. |
We do not collect your location in the background, your contacts, your photos, your device identifiers for advertising, or anything we do not need to run a booking.
What we do not do
- We do not sell your data. Ever, to anyone.
- We do not use your data for third-party advertising.
- We do not track you across other apps or websites.
- We do not share your children's details with anyone outside the Mommy & Me team running your session.
Who else sees it
Only the people and services needed to deliver what you booked:
- Our own staff and the instructor or babysitter for your session.
- Our hosting provider, which stores the database on servers in Europe.
- Our email provider, to deliver confirmations and password resets.
- A payment provider, when you pay by card or FIB. Card details are handled by them and never stored by us.
We may also share information where the law requires it, or where it is necessary to protect a child from harm.
How long we keep it
Your account data is kept while your account is open. Booking records are kept for seven years, because tax law requires it — but once you delete your account those records are stripped of your name, phone number and any note, and are no longer linked to you.
Deleting your account
You can delete your account and personal data at any time, from inside the app: Account → Settings → Delete account. It takes effect immediately, and no one has to approve it.
This removes your profile, your children's profiles, your saved favourites and your notifications. See Deleting your account for the full detail.
Children
Mommy & Me accounts are for parents and carers, who must be 18 or over. Children do not have their own accounts. The only information we hold about a child is the first name and age a parent enters to book a session, and it is visible only to the parent and to our team running that session.
Your rights
You can ask us to show you what we hold, correct it, or delete it. Most of it you can do yourself in the app; for anything else, email privacy@mommyandme.krd and we will respond within 30 days.
Security
Traffic between the app and our servers is encrypted with HTTPS. Passwords are stored only as bcrypt hashes — we cannot read them, which is why a reset sends you a link rather than your old password.
Changes
If we change this policy we will update the date above and, for anything significant, tell you in the app.
Contact
Mommy & Me, Italian Village 1, Erbil, Kurdistan Region, Iraq
privacy@mommyandme.krd